SBMA Telehealth plans offer fast, flexible access to care without the delays, copays, or network restrictions of traditional office visits.
With 24/7 virtual access to doctors and mental health professionals, Telehealth is a cost-effective way to support your workforce and reduce unnecessary claims.
Telehealth services connect employees with licensed healthcare providers by phone or video, anytime, from anywhere. For employers, it’s an efficient way to offer immediate, affordable care with minimal disruption. For employees, it means fewer missed shifts, lower out-of-pocket costs, and faster answers when they need them most.
Core Telehealth Services Include:
From everyday care to urgent questions, Telehealth fills the gap between “not serious enough for the ER” and “too busy to get in.” Employees stay healthier and more productive—with fewer costly claims and disruptions.
When Telehealth Makes Sense:
Is Telehealth included in my SBMA plan?
If your plan includes Telehealth services, it will be listed in your benefit summary or plan documents. Check with your HR team or contact SBMA directly to confirm.
When can I use Telehealth?
Telehealth is available 24/7, including nights, weekends, and holidays—ideal for care outside normal office hours.
Who provides the care?
All Telehealth services are delivered by licensed, board-certified medical professionals and mental health providers.
How do I access Telehealth services?
Use the SBMA HealthWallet App or your plan’s designated Telehealth portal. You can also call the number provided in your plan documents.
What does it cost to use Telehealth?
Most Telehealth services through SBMA are available at no cost to the employee. Refer to your specific plan for details.
Can I get prescriptions through Telehealth?
Yes. Providers can prescribe medications for common conditions and send them directly to your preferred pharmacy, when appropriate.